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Mersey Care wants feedback on services during COVID-19

Mersey Care is asking people to tell them about their experience of services during the COVID-19 pandemic.

The feedback is anonymous and will be used to help improve by Mersey Care’s services and its service users’ experiences in the future. You can take this for yourself of someone for who you provide care.

You can take the survey here.

Anyone who can’t access the survey online can call Mersey Care’s PALS team on 0151 471 2377 and they will help them complete the survey over the phone.

Mersey Care has a long track record of involving the people who use our services, and their carers, in planning and delivering its services. This includes invite service users and their carers to sit on interview panels to recruit new staff.

 

Sefton Council supporting families with school holiday meal vouchers during Easter Half Term

Sefton Council is pleased to announce that it will be offering supermarket vouchers during the two weeks of the Easter Holidays to support children and families who receive free school meals.

The Council will be using part of its Winter Funding to provide schools with these much-needed vouchers. Schools will then allocate these vouchers to families who are eligible.

As with the Christmas Holiday vouchers, these will be valid to buy food in store and online at local supermarkets.

The Council will also be providing a food programme and activities during the summer and Christmas holiday this year. This will be optional for children who receive free school meals. Further updates on these provisions will be available soon.

Speaking about the Council’s support during the Easter Holidays, Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing said:

“We understand that many families across the Borough are experiencing difficulties, especially with the added challenges people are facing due to the COVID 19 pandemic.

“I am therefore, delighted that we can hopefully lessen the burden for our communities by giving this support over the Easter Holidays.”

Families across Sefton who do not currently receive free school meals but think they might be eligible can visit www.sefton.gov.uk/freeschoolmeals to find out whether they qualify and how to apply.

Health and Wellbeing Support for Returning to School

This week children and young people will return to school and college as set out in the Government’s ‘roadmap’ out of lockdown in England.

This might be an emotional and stressful time for them, and also for parents/ carers and families. Listed below are some simple hints and tips to make life a little easier, and if you do need any support or help there details of a range of services and organisations available in Sefton.

Online support for children and young people

Kooth       provides online support form children and young people in Sefton aged 10-25 years old. The site is staffed by fully trained and qualified counsellors and is available until 10pm each night, 365 days per year.  It is free, safe, confidential and provides a non-stigmatising way for young people to receive counselling, advice and support on-line.  www.kooth.com

Local Support for children and young people – please note hours or services may vary

Parenting 2000       provides emotional and practical support and guidance for children and young people and families. Activities are delivered across Sefton from Parenting 2000’s two centres, from community venues, including a GP’s surgery, schools, HM Prisons and remotely via online platforms.

Contact: info@parenting2000.org.uk , telephone: 01704 380047/07464 5444314

Venus – is an organisation for women, families, children and young people and homeless people with multiple and complex needs. We offer support, advice, information and activities. Contact Details: Tel: 0151 474 4744

Advice for Parents/Carers

The Anna Freud Centre recommends:

  • Be there to listen – Regularly ask how they’re doing so they get used to talking about their feelings and know there’s always someone to listen if they want it. Find out how to create a space where they will open up. How to start a conversation with your child
  • Support them through difficulties – Pay attention to their emotions and behaviour, and try to help them work through difficulties. It’s not always easy when faced with challenging behaviour, but try to help them understand what they’re feeling and why. Help with difficult behaviour and emotions
  • Stay involved in their life – Show interest in their life and the things important to them. It not only helps them value who they are but also makes it easier for you to spot problems and support them.
  • Encourage their interests – Being active or creative, learning new things and being a part of a team help connect us with others and are important ways we can all help our mental health. Support and encourage them to explore their interests, whatever they are.
  • Take what they say seriously – Listening to and valuing what they say, without judging their feelings, in turn, makes them feel valued. Consider how to help them process and work through their emotions more constructively. The Anna Freud Centre support guide
  • Build positive routines – We know it still may not be easy, but try to reintroduce structure around regular routines, healthy eating and exercise. A good night’s sleep is also really important – try to get them back into routines that fit with school or college. Sleep tips for children

Support for Parents/Carers

YoungMinds have a Parents Helpline accessible via the phone, email or webchat for free, confidential advice.

Every Mind Matters – NHS Advice about mental health and emotional wellbeing.  Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing.

Living Well Sefton – is a FREE service supporting people with issues that may be affecting their health and wellbeing. Healthy eating, stop smoking, weight management mental health, physical activity, alcohol As part of the service, there are a number of Living Well Mentors to talk to and they work with you on a one-to-one basis to identify health areas to see where small tweaks can be made but may have a big impact on improving your health.  Contact – 0300 323 0181 – LWS@seftoncvs.org.uk

Reach Mens CentreBased in South Sefton they provide a range of services aimed at reducing social isolation and improving the mental health of men in the area. We run a drop-in service where men can meet, play pool, dart etc. and gain skills through various courses. They can also get support through our one to one counselling service or support groups.

Samaritans offer support round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call on 116 123. This number is FREE to call to receive support.

Sean’s Place is a Mental Health and Wellbeing centre providing free mental health and wellbeing support to men in Sefton/Liverpool.

Swan Women’s Centre – Supporting women to achieve mental well-being and providing services for women who experience anxiety, depression, stress or mental health issues. Phone:  0151 933 3292   Email: ceo@swanwomenscentre.org

Top tips to help families

The Ann Freud Centre suggests:

  • Families play a hugely important part in supporting each other at times of uncertainty or concern. Be alert to how each other is feeling. You might show your worry in different ways to one another – so, if one of you is not feeling worried right now, that’s fine too. With changes to daily and weekly routines, keep sight of what family life feels like and what you can continue to do. These can be the things which make life feel ‘normal’, so they’re important.
  • Children’s emotions, including anxiety, are well regulated by the structure in their lives. Try and create consistency, even in unpredictable circumstances. With young children (aged 3-7), playing together may be your best way of identifying what their concerns are. Often, what they play is what they are thinking about. You could introduce a playful element into these discussions, and making other children (or even pets) the focus may make it easier for your child to share what worries them.
  • With older children, openly talking may help bring worries to the surface. Worries are important to label and, where possible, to normalise. Sharing your own worries may be helpful, as long as you are also clear about how you manage your feelings. For example, if distracting yourself helps you, then it is also likely to help your child. But be aware that something you find distracting (e.g. reading) may not be so helpful to them.
  • Living with anxiety over a period of time can impact on the wellbeing of us all. Explore ways in which you – as individuals but also as a family group – can take care of yourselves. Think about what you have as self-care strategies, and how you can use these. Obvious examples are taking exercise, watching a film, listening to music, and enjoying a meal together. But also remember the ones which are special to you as a family.
  • Take advantage of being together, but also make sure you have time of your own. Maintaining our routines, so the world has its familiar things as well as its uncertainties right now, feels helpful to us all.

Joint statement from Council Leaders across the Liverpool City Region

Dear residents,

This week we welcome the first tranche of relaxed restrictions, as set out in the Government’s ‘roadmap’ out of lockdown in England.

From today, we’ll see changes including; schools and colleges opening for all students, changes to outdoor exercise and recreation rules and the return of further childcare activities. The stay at home rule will remain in place until 29 March at the earliest.

The four-step roadmap sets out further plans, expected in the coming weeks and months, intent on bringing the nation back to a sense of normality later this year.

But, while start dates for each step are marked out by this plan, it is key to remember that these are just projections. The timings of each stage of the journey rely on the government being sure it is safe to move from one step to the next.

If the evidence shows that the number of people testing positive for COVID-19 is increasing as restrictions ease, then we will not move to the next step – nor should we.

Locally, we’ve been in a position like this before. Last year, our region experienced surging COVID-19 cases under a national spotlight. We brought our case numbers back under control thanks to the commitment of our key workers and, in no small part, to the resolve of our residents to do the right things.

It is vital that all communities across the Liverpool City Region band together again and continue to embrace the public health measures and guidance that have gotten us this far.

We must continue to:
– stay home while we are being asked to
– wash our hands regularly
– cover our faces when out and about
– keep our distance from those we do not live with
– get tested – wherever necessary

Let’s not lose sight of the ultimate goal here. Yes, the possibility of a return to the way things used to be is exciting for many of us, but we will not get there by 21 June if we move too quickly.

So, while this week’s changes feel like the start of the end of this crisis, please remember that keeping ourselves and those around us safe is the main priority. If we can do that, the rest will follow.

For now, please stay home and stay safe.

We want the views of parents and carers of young people with Special Educational Needs and or Disabilities (SEND), to help shape support services

Parents and carers of young people with Special Educational Needs and or Disabilities (SEND) are being encouraged to share their views about the services they receive in their local area.

Working with the Sefton Parent and Carer Forum, Sefton Council has launched the ‘SEND Parent and Carer Spring 2021 survey’, to gather information about services in health, education and social care.

This follows the ‘SEND Parent and Carer survey’ that was carried out in November 2019, which gave an insight into whether people are seeing an improvement in the help and support they are receiving.

The 2021 survey will help us continue to understand what is going well, where improvements can be made and enable the SEND Continuous Improvements Board to monitor experience, involvement and satisfaction.

We are encouraging as many people who are involved with SEND services to complete the survey. Entries will also be put into a prize draw to win one of three ÂŁ50 shopping vouchers.

Cllr John Joseph Kelly, Sefton Council’s Cabinet Member for Children, Schools & Safeguarding, said:

“The views and experiences of parents and carers are invaluable in making sure that children and young people with Special Educational Needs and or Disabilities (SEND) receive the education, health and social care that they deserve.

“We want to make sure we are delivering the best services possible and I would therefore, encourage people to fill in the survey to make their voices heard.

Cllr. Paul Cummins, Chair of Sefton’s SEND Continuous Improvements Board said:

 “Our main aim is to continue to improve the lives of children and young people with Special Educational Needs and or Disabilities (SEND), as well as their families and support networks.”

“The information taken from the survey is vital as it will help us shape how we deliver our services to them, even more effectively.”

Follow the link to complete the survey which is open until the 26th March 2021: https://yourseftonyoursay.sefton.gov.uk/business-intelligence/sefton-parent-carer-send-survey-2021

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