Mersey Care is asking people to tell them about their experience of services during the COVID-19 pandemic.

The feedback is anonymous and will be used to help improve by Mersey Care’s services and its service users’ experiences in the future. You can take this for yourself of someone for who you provide care.

You can take the survey here.

Anyone who can’t access the survey online can call Mersey Care’s PALS team on 0151 471 2377 and they will help them complete the survey over the phone.

Mersey Care has a long track record of involving the people who use our services, and their carers, in planning and delivering its services. This includes invite service users and their carers to sit on interview panels to recruit new staff.