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Excited sandgrounders help launch Southport Town Deal

A host of Southport residents and businesses have come together to mark the launch of the Southport Town Deal in a special video.

The Southport Town Deal board have today released a video showcasing some of Southport’s main attractions and highlighting the potential of its business and visitor economy. The video also stars a host of Sandgrounders spanning a number of generations to welcome the bid.

Produced by Sefton Council, the film brings together local businesses, students and residents to celebrate the launch of Southport’s bid for government Town Deal funding, worth £50 million for the future transformation and regeneration of the resort.

The bid itself focuses on visitor attractions, water sports, business spaces, water shows and a new events space.

The funding will pave the way for Southport to transform its fortunes and maximise the great potential it has to offer; the bid is hoping to attract a wider £400 million investment.

The bid is part of the government’s Town Deals Fund, developed to ‘level up’ and drive the economic regeneration of towns across England.

Rob Fletcher, Chair of the Town Board said: ““Our plan has been informed by the biggest conversation that the town has ever had about its future. We’ve had 7,000 pieces of individual feedback from residents, business and visitors. 700 school children from the town have also put their ideas forward. Our plan is designed to provide opportunities for our current residents and future generations.”

Dwayne Johnson, Chief Executive at Sefton Council, said: “The Town Deal process has raised the profile of Southport with investors and we can already see the positive effect it is having. For example, Sefton Council has just announced an exclusivity agreement with GoSurf to create The Southport Cove Resort. This £40m privately financed investment will bring a unique surf wave pool and wellness and spa facilities to the heart of the town. The resort will add value to our Town Deal plan and complement our proposed projects, such as the convention and events centre and Marine Lake experience.”

A decision on the funding is expected early 2021 and further details of projects will be released in the next few weeks.

Sefton to broadcast virtual 2020 Remembrance Service

Sefton will once again pay tribute to those who have given their life during conflict, with a special virtual Remembrance broadcast this coming weekend.

While traditional Remembrance services across Merseyside are unable to take place due to Covid-19 restrictions, the local authority will pay tribute to members of the Armed Forces past and present on Sunday, November 8.

Wreaths will be laid at war memorials across the borough by representatives from Sefton Council, including the Mayor of Sefton, the Leader of the Council, Cabinet Members and ward councillors.

A special recorded broadcast, produced by Sefton Council, will be shown across the local authority’s social media channels from 10.58am on Remembrance Sunday. A minute’s silence will then follow.

Members of the public are encouraged to join this virtual tribute and will be able to share personal tributes in the comments section.

Cllr June Burns, Mayor of Sefton Council, said: “While the traditional service we are all used to may not be able to be held in earnest, we will still be actively paying tribute to those who have given their lives to protect our freedoms.

“We encourage everyone across the borough to join in with our online broadcast and take part in the minute’s silence.

“While we understand there is a desire to pay physical tribute on the day, we would ask that partners, members of the Armed Forces community and residents adhere to those restrictions which have been put in place across the Liverpool City Region to keep us all safe.”

The recorded broadcast will be available to watch on Sefton Council’s Youtube, Twitter and Facebook platforms and a copy of the broadcast will remain available for those who are unable to watch live.


Sefton leader’s message to residents following new national restrictions

The leader of Sefton Council, Cllr Ian Maher, has issued a message of thanks to residents and businesses for their continued efforts to fight the COVID-19 pandemic.

Cllr Ian Maher, Leader of Sefton Council, said: “I understand these new measures will come as disappointing news for both our residents and many businesses, all of whom have worked so hard to ensure we are as safe and as resilient as we can possibly be during the ongoing COVID-19 pandemic.

“It is imperative everyone follows the latest national government guidelines to save lives and protect our fantastic NHS network and social care services which the Council provides.

“Sefton Council, its partners and the Liverpool City Region have been working non-stop to keep everyone as safe as possible and drive down COVID-19 figures and the health and wellbeing of our residents remains our top priority.

“Essential council services will continue as they have done throughout the pandemic and I would like to put on record my heartfelt thanks to all of our staff who have been tirelessly working to support our most vulnerable members of the community, alongside providing those vital day-to-day services which are critical to the borough.

“Every single community, street and support bubble in Sefton should be proud of the amazing grassroots response and unwavering spirit that we have seen in the last nine months and I have no doubt this will continue as we enter yet another challenging and difficult time.

“I understand these new measures will be particularly distressing to those businesses and non-essential sectors who will have to temporarily close and Sefton Council will continue to do all it possibly can to help those who need support.

“I am pleased to hear that the furlough scheme will be extended throughout November, which will be vital in helping to protect local jobs and our economy.

“Once again I would like to thank everyone across Sefton for their support and, most importantly, following lifesaving guidelines which are imperative to fighting this pandemic.”

For further information on the latest guidance in Sefton, please visit


Sefton Council rolls out cloud-based Contact Centre to support communities through pandemic

Sefton Council has worked with a cloud-based software provider to help improve its customer service and support people across the borough throughout the COVID-19 pandemic.

Lockdown measures introduced in March this year meant the Council’s customer service Contact Centre had to be moved online to allow staff to continue providing support while working safely from home.

The Council had to act quickly to enable Contact Centre teams to work remotely while maintaining vital services to local people, and it selected a cloud-based platform from communications provider 8×8.

Within ten days, the new ‘cloud contact centre’ was up and running and 40 work-from-home Contact Centre workers began taking and making calls. This enabled vital council services to continue and meant people who were shielding across Sefton could access much-needed support.

Call Centre teams can now work remotely thanks to the new cloud-based software.

James Aldred, Sefton Council Procurement Manager, said: “I remember arriving at 7 am to an email that said we needed to create a virtual contact centre, immediately. Within hours, the project team found the right solution and got a deal together which fully met our needs.”

Mark Quillan, Sefton Council Customer Service Manager, added: “8×8 did all they could to make this a positive experience for us and it took just ten days to set up the cloud contact centre. Moving to this technology meant we could get our team working from home taking calls right away, with chat, email and secure payment capabilities soon to follow.”

Paulette Lappin, Sefton Council’s Cabinet Member for Regulatory, Compliance and Corporate Services, said: “COVID-19 has created huge challenges for the public sector but it has also presented a moment to rethink and transform specific services. The ‘new normal’ calls for extra safety, greater agility and enhanced services for our residents, business and visitors, which we’ve achieved with 8×8.”

Jamie Snaddon, Managing Director, EMEA at 8×8, said: “We are extremely proud to be helping Sefton Council transform

Autumn edition of Aiming High for Disabled Children newsletter out now

The Autumn 2020 edition of Sefton Council’s Aiming High for Disabled Children newsletter is out now and available for you to read.

Aiming High for Disabled Children is a service provided by Sefton Council to make sure disabled children, young people and their families have the same access to fun, fulfilling activities and life chances as those without disabilities.

It provides specially tailored sessions during term-time and holidays that young people can access, and specialist support when young people reach key transition points, such as moving from education in to employment.

Aiming High’s newsletter is produced three times a year and contains good news stories about things that are happening within the service. This includes blogs from young people and service users, a closer look in to some of the activities, groups and events available for young people in Sefton and up-to-date information about local and national guidance and support for children and young people with special educational needs and disabilities (SEND).

You can read the Aiming High Newsletter by clicking here. This autumn 2020 edition focuses on the positive outreach work our Aiming High team and partner agencies have undertaken throughout the COVID-19 pandemic, and there’s also plenty of inspirational stories of achievement and success from young people across the borough.

Find out more about Aiming High for Disabled Children at Sefton Council’s website here. Use the links on this page to discover Aiming High’s Short Breaks activities, family support for SEND, and transitions services for young people age 13-25 SEND.

You can also register with Sefton’s Disabled Children’s Database at The Sefton Directory to keep up-to-date with services that are useful to you. Once registered you are also guaranteed a regular copy of the Aiming High for Disabled Children newsletter.

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