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Mersey Care wants feedback on services during COVID-19

Mersey Care is asking people to tell them about their experience of services during the COVID-19 pandemic.

The feedback is anonymous and will be used to help improve by Mersey Care’s services and its service users’ experiences in the future. You can take this for yourself of someone for who you provide care.

You can take the survey here.

Anyone who can’t access the survey online can call Mersey Care’s PALS team on 0151 471 2377 and they will help them complete the survey over the phone.

Mersey Care has a long track record of involving the people who use our services, and their carers, in planning and delivering its services. This includes invite service users and their carers to sit on interview panels to recruit new staff.


Crosby Library and Civic Centre to go purple in celebration of Census 2021

Crosby Library and Civic Centre in Waterloo will join more than a hundred buildings and landmarks across England and Wales by lighting up purple to celebrate the upcoming census and its importance to communities.Image of man on beach to denote that Census 2021 is coming

The event is being organised by The Office for National Statistics (ONS) to raise awareness of Census Day on March 21, a survey that happens every ten years and gives a picture of all the people and households in England and Wales.

The iconic library, which has been lit up for a wide range of occasions, will join landmarks in England and Wales include the Wales Millennium Centre in Cardiff, BT Tower in London and Blackpool Tower – lighting up in the Census 2021 brand colour from Friday March 19 through to March 21.

The census helps inform the provision of public services throughout the UK, such as determining the appropriate number of school places and hospital beds that are needed to properly serve their communities.

Pete Benton, ONS Director of Census Operations, commented:

“The census is such an important undertaking that helps inform the vital services we all rely on every single day within our communities.

 “We wanted to shine a (purple!) light on the buildings and landmarks that matter most to their local areas, highlighting the importance of the census in helping shape the communities we live in.

 “We’re thrilled with all the support we have received so far and would like to thank Sefton’s Library Service for their participation. Now is the time for everyone to complete their census and be part of history”

Leader of Sefton Council, Cllr Ian Maher, said:

“The census is incredibly useful to us in Sefton, helping us to build a picture of the communities we serve in a borough for everyone, so please take part on Census Day.

“Sefton has supported the national push to reach as many parts of our communities as possible and it’s great to see such an iconic local landmark lit up as part of that support.

“While it’s been fun for the authority to support the Census in this way, there’s also a serious point to make. Please make sure you complete and return your census form as you can be fined £1000 if you don’t take part or share false information.”

Now that residents have their code to complete they can complete their form online at the Census website 



Important update when getting your SMART Covid test at Aintree Racecourse

Due to maintenance work taking place at Aintree Racecourse as part of preparations for the Grand National, Sefton residents accessing SMART Covid tests at this site will need to take a different route once inside the Aintree racecourse complex.

From Tuesday 16th to Tuesday 23rd March, instead of entering the test site via Grand Nation Way, visitors should look out for traffic marshals who will direct them along the alternative route.

The diversion will involve minimal disruption for visitors accessing their SMART Covid test.

SMART tests are available at Aintree Racecourse from 8am – 8pm – no appointment necessary.

Owing to the current national lockdown, only key workers and those with caring commitments no COVID-19 symptoms should now be going for SMART tests.

Full details about testing in Sefton are available on the Council’s website. 



Sefton residents up the vaccine ‘Q’ with pioneering new technology

Sefton residents have recently been alerted to their clinically extremely vulnerable Covid-19 status as part of a national push by Government.

QCovid, a new predictive risk model developed by Oxford University, uses technology that analyses a combination of risk factors based on medical records, to assess whether somebody may be more vulnerable than was previously understood, has helped clinicians identify, for the first time, a new group of people who may be at high risk from Covid-19.

In letters to those affected, including those residents already known to be clinically extremely vulnerable, the Department for Health and Social Care (DHCS) is urging residents to continue shielding until March 31 – vital information on how to do this can be accessed by visiting the Sefton Council Covid-19 webpages.

Also in the letters, is confirmation that those residents now categorised as clinically extremely vulnerable will receive their vaccination jabs sooner, which was one of the key drivers to develop the innovation.

The risk model has been combined with emerging evidence gathered from the first wave of the pandemic following a study commissioned by England’s Chief Medical Officer, Chris Whitty and funded by the National Institute for Health Research. The research found there are several health and personal factors, such as age, ethnicity and BMI, as well as certain medical conditions and treatments, which, when combined, could mean someone is at a higher risk from COVID-19.

Cllr Ian Moncur, Cabinet Member for Health and Wellbeing at Sefton Council said:

“The vaccination programme is the most vital tool we have in limiting the impact of Coronavirus in our communities. The arrival of QCovid and the fact it has enabled even more of our clinically extremely vulnerable residents to be administered with their first Covid vaccine jab, is reassuring for them and their many loved ones.

“While this an important step forward, I want to echo the sentiments of the letter sent to them from the DHCS and urge caution from all clinically extremely vulnerable residents – please do not let dropping infection rate and the vaccine rollout lead to complacency, please continue adhering the shielding advice until March 31.”

Sefton Community Learning Service offer course to help get Sefton tech savvy

Our team at Sefton Community Learning Service are launching a new course to help get people up to speed in a digital world.

The Digital Passport Course will cover the basics of computer use to help with daily life as well as job applications. It will offer a refresh of basic IT skills and cover e-safety to keep people safe from scams online.

The course will also cover how to set up and use Outlook e mail, how to use the internet safely, making video calls and develop skills in word processing. Job search, application forms and attaching to emails.

The course starts on the 18th Feb at 9:30am-12:30pm and will run for 6 weeks.

All you need to get started is some very basic computer skills for logging on, using a keyboard and mouse, basic Internet searching. You must have access to Wi-Fi, laptop or PC to do this course.

Once the course is completed, you will have qualified in Digital Passport – Developing Online Skills E3 Online Course.

You can enrol online or contact the main office on 0151 934 4546

You can also email for more information and to register your intertest.

You can find a full list of Sefton Community Learning Service courses for February and March here

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