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Would you benefit from a ‘Bootle Buddy’?

Throughout the Year of Friendship, Sefton Council are celebrating specialist groups who are tackling loneliness by promoting friendship throughout the borough.

The Orrell Trust is a small grass roots charity based in Orrell, Bootle and has been running since 2002. It is committed to supporting people who may be isolated or vulnerable living in our community. Several activities and projects are run from St John & St James Church and Community Centre as well as outreach work thus bringing the community together.

Their aim is to provide encourage community cohesion and bring benefits to individuals and the wider community.

Three main areas of focus are:

  • Developing work with Older people
  • Community cohesion
  • Developing work with children and families

The Orrell Trust is currently managed by a team of 8 Trustees who volunteer their time, skills and knowledge to support the charity. The trust also employs 5 members of staff who manage, develop and deliver projects with the vital support of team of 20 volunteers.

Bootle Buddies is one of The Orrell Trusts newest projects. It is a free befriending service that provides support to local people in their own homes, offering a friendly face and ear. The project where possible encourages participants to attend social activities, working to reduce barriers such as mobility, lack of family or friend support and lack of confidence or motivation. The project aims to improve physical and mental well-being and reduce loneliness and social isolation for some of our most vulnerable community members.

If you would like to know more about Bootle Buddies or any other projects at the Orrell Trust please get in touch with Tanya McGibbon – 0151 933 2116

Bootle Buddies are also looking for local people to become a volunteer befriender to socially isolated people living in the community. You don’t need any previous experience as full training will be provided. For more information please call Mary – 0151 933 2116

Appeal after dog attack on Ainsdale beach

Merseyside Police have issued an image of a man they believe may be able to assist detectives investigating an incident involving dogs on Ainsdale beach in February.

At around 3pm on February 19, a woman was walking her dog on the beach when she was knocked to the ground by a dog off its lead which then attacked her own dog. The woman attended hospital for treatment for a knee injury, and her dog required veterinary treatment including surgery.

Inspector Beth Blake said: “We are asking the man pictured to come forward as we believe he may have information that could assist our investigation into this incident.

“It is a criminal offence to allow a dog to be dangerously out of control, and in this case both a dog and its owner were left requiring treatment for injuries caused by the dog.

“Anyone walking their dog in Merseyside needs to be mindful of their dog’s behaviour at all times and keep their pet on a lead if it is liable to be aggressive towards people or animals. We will not tolerate irresponsible dog ownership here in Merseyside.”

Anyone with information is asked to contact Merseyside Police social media desk via Twitter @MerPolCC or Facebook Merseyside Police CC. You can also call 101 quoting incident reference 19100064022 or contact the independent charity Crimestoppers anonymously, on 0800 555 111 or via their online form at: https://crimestoppers-uk.org/give-information/give-information.

Life After Stroke – Help for residents recovering from a stroke who feel isolated

Throughout Sefton’s Year of Friendship, Sefton Council is dedicated to reducing loneliness by making residents aware of the many groups and activities on offer throughout the borough.

The Council would like to highlight the Stroke Association’s work to tackle isolation for Sefton residents who are recovering from a stroke.

The Stroke Association are an organisation which offers high quality up to date stroke information for patients, their families and carers.

Every year there are approximately 152,000 strokes in the UK. That is one stroke every three and a half minutes. Most people affected are over 65 but anyone can have a stroke including children and even babies.

Feelings of isolation and depression can be common for people who are recovering from a stroke. Sometimes this is the result of mobility issues that make it difficult for survivors to get out. It may be the frustration that comes with the inability to communicate clearly. For some survivors, symptoms are a source of embarrassment. Whatever its cause, the cure for isolation is other people.

Merseyside Life After Stroke Group, meet every Tuesday 10-12pm

Hope Community Church Old Roan, Aintree Ln, Liverpool L10 2JJ.

This is a very popular group with over 40 members from Sefton, attending each week. Patients are offered peer support, exercise and social activities.

South Sefton Life After Stroke Group, meet every Wednesday 1.30-3.30pm,

Orrell Lodge Bootle, Rafter Ave, L20 6PRE.

Peer support is offered along with social activities.

For more information please contact, Dawn Farrell or Jeanette Swift on 0151 305 0011/12

Lets put a stop to child sexual exploitation

Merseyside Police and Sefton Council are showing their support as part of National Child Sexual Exploitation (CSE) Awareness Day.

The purpose of the day is to raise awareness of CSE by gathering information, working alongside our partner agencies and talking to children and vulnerable people about standing up and speaking out against CSE.

On Tuesday, March 19, officers and staff from the local policing teams in Sefton are carrying out a day of action at St Michael’s Secondary School in Crosby. Here they’ll be accompanied by charity ‘Catch 22’ where they’ll deliver a series of CSE workshops where children can learn about supporting their friends, ways of reporting abuse and inappropriate relationships as well as speaking out against abuse.

Cllr John Joseph Kelly, Cabinet Member for Children, Schools and Safeguarding said; “The Council are committed to preventing young people from being sexually abused. We are working with the Merseyside Police and partner agencies to help tackle this problem.

“It is everyone’s responsibility to protect children from this devastating crime and so it’s important to understand what child exploitation is, be aware of the warning signs, and have the confidence to discuss any concerns with the Council’s safeguarding team.”

Detective Superintendent Sue Coombs from the Protecting Vulnerable People Unit said: “Sexual exploitation exists in lots of different forms and it is not always obvious to the victim when it first starts happening. It’s a dreadful crime which can have a devastating impact on the lives of victims and their families, which is exactly why having something like National CSE Day to highlight the issue is so important.

“We all have a duty of care to young people living, working and visiting Merseyside and we should all continue to try and help in any way we can to put a stop to the sexual exploitation of children.

“We must talk openly and encourage parents, grandparents, teachers, health professionals, social services and any other adults alike to take some time to better educate themselves about CSE and its devastating consequences. That way, each of us can spot the signs, protect young people and reduce the number of offences being committed.”

Sefton Council receives accreditation for excelling in customer service delivery

Sefton Council is delighted to have been awarded the Customer Service Excellence (CSE) Quality Mark.

The accreditation is a unique tool designed to promote and encourage continual improvement and maintaining standards when dealing with customers.

Gaining this award demonstrates the Council’s commitment to maintain a first-class customer experience, ensuring that residents are at the heart of everything the Council does.

Since 2013, revenues and benefits services and front-line customer services such as ‘One Stop Shops’ and Contact Centres, have successfully achieved the CSE accreditation following an annual independent assessment.

The council received the accreditation based on 5 key categories; Customer Insight, The Culture of the Organisation, Information & Access, Delivery & Timeliness and Quality of Service.

A dedicated team coordinated the accreditation process over the period of six-months leading up to the award in December 2018. The team are now working towards repeating this success in 2019.

Cllr Paulette Lappin, Sefton Council’s Cabinet Member for Regulatory, Compliance and Corporate Services, said: “We are very proud to have received such a highly recognised accreditation. During the assessment, the Council stood up to rigorous scrutiny in order to achieve it. This involved gathering evidence and examples of how we have excelled in service delivery and customer service, a visit to the site from an independent assessor and interviews with staff and partner organisations.

“We are extremely pleased that several areas were highlighted to have shown a real commitment to customer service delivery, based on a good understanding of our residents needs and preferences. Staff politeness, friendliness, professionalism and knowledge were commended as being a core strength of the culture of the organisation. The assessor also emphasised the high levels of customer satisfaction with the quality information and accessibility across our front-line services.”

Recognition and thanks goes to the team of CSE champions: Mike Mooney, Kim Leggett, Steve Woods, Helen Pritchard and Alex Blundell.

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