Merseyrail has joined Samaritans to remind people travelling on its network that we all have the potential to be lifesavers by simply striking up a conversation.
Small Talk Saves Lives aims to let people know itâs normal to feel anxious about starting a conversation and making small talk. You might worry about saying the wrong thing â but having the confidence to act could help save a life.
Simple question
A little small talk and a simple question like âHi, where can I get a coffee?â can be all it takes to interrupt someone’s suicidal thoughts and could help set them on the journey to recovery.
Research from Samaritans revealed that only 50% of UK adults said they would feel confident approaching and speaking to someone they donât know if they were concerned about them in public. The survey also suggested that weâre more comfortable behind a screen as a nation, as people would much prefer chatting to someone they donât know on the phone (33%) or by email (18%), compared to face-to-face (9%).
Of those who said they wouldnât feel confident approaching someone they donât know, the top reasons holding them back were âworrying the person wouldnât welcome their approachâ (44%) and âworrying theyâd make things worseâ (29%), whilst a quarter said ânot knowing what to sayâ was also a concern.
Path to recovery
So, Samaritans is relaunching its Small Talk Saves Lives campaign today, in partnership with Merseyrail, Network Rail, British Transport Police and the wider rail industry. A new film across digital and social media reassures the public that a little small talk like âwhere can I get a coffee?â can be all it takes to interrupt someoneâs suicidal thoughts and help set them on a path to recovery.
Samaritansâ volunteers across the country will also be heading to their local stations to host outreach events. Samaritansâ volunteers will be joined by Merseyrail staff at Ormskirk station on Thursday 23 February (08:00-10:00), speaking to passengers about the campaign, highlighting the power of talking and providing myth busting leaflets to help ease any concerns they may have.
Life-changing
Julie Bentley, Samaritans CEO said: âItâs normal to feel anxious about starting a conversation with someone you donât know in person, but at Samaritans we know first-hand how life-changing that conversation could be. Suicidal thoughts are often temporary and thereâs no evidence to suggest that you will make the situation worse â itâs about trusting your instincts, starting a conversation, and showing you care. We know itâs been a really challenging time for peopleâs mental health over the last few years, so we hope the Small Talk Saves Lives campaign builds that confidence and remind the public of the difference they can make. Letâs continue to look out for one another â it could save a life.â
Simple skills
James Smith, acting HR director for Merseyrail, said: âWeâre really proud to be working in partnership with Samaritans again on this important campaign to help raise awareness of the power of small talk. Itâs so important we continue look out for one another, as we all have the simple skills which could save a life.â
Launched in 2017, Small Talk Saves Lives was developed after research showed the positive part the public could play in suicide prevention. The campaign is backed by suicide prevention expert Dr Lisa Marzano from Middlesex University.
Powerful
Dr Marzano said: âIn our latest research we spoke to those who had made and received interventions themselves and they really echoed the main Small Talk Saves Lives message. We heard how powerful it can be to use small talk or to ask simple questions, in a calm manner. We also found reassuring results around teamwork and the fact that you donât have to manage this alone â you could speak to a member of staff or call 999 in an emergency too.â
You can more information and tips about the SmallTalkSavesLives campaign here.
Or join the conversation on social media using #SmallTalkSavesLives.