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Sefton implements new domiciliary care contracts across the borough

Sefton Council is currently in the process of implementing new contracts for Domiciliary Care services.

The new contracts will be with CRG Homecare, ICare and Local Solutions and we welcome them as new providers and are excited about how they will assist the Council to deliver an improved model of service for the next three years.

In terms of the changes and impacts, we are aware that most people are generally concerned about ensuring they have the same staff team delivering their care.

All staff who are currently working with existing providers delivering the Council’s contract will be able to automatically transfer to these new providers and retain their existing employment terms and conditions. This will enable service users to continue having their service provided by the same staff team they know.

Last week Sefton Council successfully transferred services in the north of the borough to one of these new providers with more than 150 service users and 50 staff transferring over as well. This ensured that staff have guaranteed employment and that service users’ normal care support was not disrupted.

Sefton Council will continue to work closely with the remaining services which are to transfer on September 1 alongside new and former providers to ensure as little disruption as possible.

Anyone who requires further assistance in relation to this should call 0151 934 3744.