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Out-of-date energy support scheme vouchers can be renewed reminder for households with prepayment meters

An electricity prepayment meter. Photo: Caroline FordSefton households with pre-payment gas or electricity meters that have not used their October and November Energy Support Scheme vouchers to claim payments, can get them reissued even though they have expired.   

Reissued

People with October and November vouchers that are past their expiry dates need to contact their energy supplier and ask for the vouchers to be reissued to them. Reissued vouchers will be valid for three months from the expiry date.

Those with prepayment meters who haven’t received the vouchers through the national Energy Support Scheme also need to contact their energy companies.

Every household

Every household in Britain is receiving ÂŁ400 through the national Energy Support Scheme.

The majority, which pay their energy bill by direct debit and have been getting their bills reduced of their accounts credited automatically. Those with pre-payment meters for their gas or electricity should have received vouchers in the post or via email.

However, the BBC has reported that 19% of vouchers issued for October and in November have not been redeemed meaning almost one in five households may be missing out on vital payments.

Important

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing said: “Households with prepayment meters are already charged more per unit for their energy than those that pay by direct debit so It’s important they take advantage of the support that’s available.

“I would urge anyone in Sefton who has out-of-date vouchers or who has not yet received their vouchers to contact their energy suppliers straight away.”

Most suppliers are sending out the vouchers, valid for 90 days, to arrive in the post by the 17th of each month. The vouchers can be cashed at Post Offices or other locations such as PayPoint shops.

Afraid

Cllr Hardy added: “I know that even with this support, sadly there are people in our Borough afraid to heat their homes because of the size of their heating bills and would remind them about the network of Sefton Warm Spaces they can go to without the fear of what they are spending on gas and electricity.”

Details of Sefton’s warm spaces, including when they are open and where they can be found are here.    

People in Sefton struggling with the Cost of Living crisis can find advice and support at:

National information is available at https://helpforhouseholds.campaign.gov.uk.

Digital, creative and tech businesses urged to sign up for first Sefton Huddle

Digital, Creative and Tech Businesses are being invited to the first ‘Sefton Huddle’, at Southport and Birkdale Sports Club on Thursday 23rd February.

Net Zero event at Formby Hall, hosted in partnership by InvestSefton and Liverpool John Moores University.
Net Zero event at Formby Hall, hosted in partnership by InvestSefton and Liverpool John Moores University.

When InvestSefton consulted local businesses in the Digital, Creative and Tech sector last year on what support they wanted to see, a networking group was one of the most popular suggestions.

Facilitated networking group

Cllr Marion Atkinson, Cabinet Member for Skills and Regeneration said: “Our InvestSefton Team wanted to find out the best way they could provide support for Digital, Creative and Tech companies in the Borough and they told us they wanted a facilitated networking group with topics chosen and led by the group’s members.

“This first ‘Sefton Huddle’, later this month is a result of the feedback received.”

Lasting from 10.30am until 1pm the first Sefton Huddle will include opportunities for networking. There will also be an InvestSefton-led discussion which includes an update on Southport’s Enterprise Arcade, the new £1.5 million hub for digital businesses and entrepreneurs, which recently secured planning approval.

To book a place, people should call Dom or Sharon on 0151 934 3452 or email investsefton@sefton.gov.uk.

Business support

InvestSefton is Sefton Council’s enterprise, business support and inward investment service.  It offers free information and advice and access to a wide range of services and is there to help any business, of any size, in any sector.

People wanting to find out more about how the InvestSefton can help support their business, can visit www.investsefton.com or contact the team on 0151 934 3452 or investsefton@sefton.gov.uk.

High-calibre

The InvestSefton team was recently praised for Economic Forum and Growth Hub Marketplace event which was attended by over 120 business delegates. With its high-calibre speakers, the Economic Forum attracts a large crowd of business delegates who enjoy the ‘food-for-thought presentations’.

Feedback from impressed Forum attendees saw the most recent event described as ‘informative’ and ‘interesting’, praised the guest speakers and highlighted how well Sefton helps its businesses.

First of a series

Cllr Marion Atkinson, Cabinet Member for Skills and Regeneration said: “February’s is the first of a series of Sefton Huddles with further events scheduled for Thursdays 8th June and 2nd November 2023 and 1st February next year.

“Our InvestSefton events are popular so I would advise anyone interested on coming along to this relaxed and informal session to sign up now.”

Find out more about Invest Sefton here.

Get a free health check and COVID-19 jab in Sefton this weekend – Saturday 4th & Sunday 5th February

Grab a Jab graphicThe ‘Living Well’ bus will be making two stops in Sefton this weekend to offer residents all COVID-19 vaccines, including first, second, booster and seasonal (autumn booster) and free health checks.

No booking required

The bus will be parked at the following locations from 10:30am-4pm, with no booking required:

  • Saturday 4 February – Lidl car park, 290 Marsh Lane, Bootle, L20 5BQ
  • Sunday 5 February – Southport Theatre and Convention Centre, The Promenade, Southport PR9 0DZ

Grab a Jab graphicResidents can get up to date with any COVID-19 vaccines they may have missed, including first, second or booster doses and the seasonal (autumn booster), before the booster programme ends on Sunday 12 February.

Free holistic health checks will also be available for residents aged 18 and over, if time and capacity allows, which include a pulse check and blood pressure check, cholesterol and blood glucose check and a BMI check.

Offer coming to an end

Jan Leonard, primary care lead for Sefton at NHS Cheshire and Merseyside said: “With the COVID-19 booster offer coming to an end on Sunday 12 February, this is a great opportunity for people to get either their first COVID-19 booster dose or the autumn (seasonal) booster if eligible.

“The ‘Living Well’ bus service, which is led by Cheshire and Wirral Partnership NHS Foundation Trust, is designed to bring health services to people in a way that is convenient for them.

“We are proud to be supporting the service, which has helped enable a range of people to get protected with their COVID-19 vaccines and health checks this winter, including successful recent visits to Peel Ports, the Maritime Centre and Change Grow Live, our local alcohol and drug support service.”

You can find out more about the COVID-19 vaccine, who is eligible, and to book an appointment online or find other walk-in vaccination sites on the NHS website here.

 

Sefton residents warned of toxic mould and damp scams

Damp MouldSefton residents are being warned about fraudsters offering free surveys to check for toxic mould in their homes.

Since recent high-profile coverage of two-year-old Awaab Ishak’s death in 2020 as a result of mould in his family home, there have been reports of scammers cold-calling, phoning, texting and emailing householders urging them to have a survey carried out.

Cashing in

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing, said: “Sadly, criminals are cashing in on the sad death of Awaab Ishak and using it to trick householders into paying administration fees ranging from £50 to £250, which they say will secure Government grants.

“Sometimes, having cynically taken the money, the scammers simply disappear.

“In other cases, they have charged people thousands of pounds for unnecessary work and pressured them into taking out loans to finance it. Some of that work has been such poor quality that it has affect the value of the property.”

The Chartered Trading Standards Institute has blamed emerging damp and condensation problems on the national cost-of-living crisis, which has resulted in people leaving their heating off to save money. It’s Chief Executive John Herriman recently described those exploiting people’s fears about mould as plumbing the depths of cynicism.

Investigating

Cllr Paulette Lappin, Sefton Council’s Cabinet Member for Regulatory, Compliance and Corporate Services, said: “The Council’s own Trading Standards team is currently investigating a similar case.

“You should avoid clicking on any links or downloading any attachments in unsolicited emails or texts from unknown sources, or even trusted ones, unless you are absolutely sure they are authentic.”

Help and advice

The Council’s Trading Standards team provides help and advice on consumers’ civil rights relating to goods or services purchased. Available to residents and businesses in Sefton, the service promotes fair trading practices and enforces consumer law relating to a range of areas including the safety of consumer goods, the sale of fake or counterfeit goods, doorstep crime and overcharging and misleading prices.

People can find out more abut Sefton Trading Standards here.

Or they can contact the team by emailing etscontact@sefton.gov.uk  or calling free on 0808 223 1133.

Four NHS trusts awarded rare freedom of Sefton Borough honour at Town Hall ceremony

Freedom of the Borough rceptionLast night (Thursday 26 January), Liverpool University Hospitals NHS Foundation Trust and Southport and Ormskirk NHS Trust, as well as Alder Hey Children’s NHS Foundation Trust and Mersey Care NHS Foundation Trust, were awarded the Honorary Freedom of the Borough by Sefton Council.

Dedication, sacrifice and heroism

In a special ceremony held at Bootle Town Hall, Council Leader Ian Maher presented the award in recognition of the dedication, sacrifice and heroism shown by local healthcare workers throughout the COVID-19 pandemic.

Around 70 of the Trusts officers and their invited guests attended last night’s ceremony and civic reception.

Honour and a pleasure

Making the presentation, Cllr Maher said: “It really is an honour and a great pleasure to thank our NHS partners and healthcare heroes.

“People were going into a situation during the pandemic where they did not know the outcomes. It is pure bravery.

“The Freedom of the Borough is awe of our frontline workers and I am confident that people across Sefton will agree that the work of these NHS staff need to be recognised and rewarded.”

Freedom of the Borough certificatesSelflessness and resilience

Ahead of last night’s ceremony, Sue Musson, Chair of Liverpool University Hospitals NHS Foundation Trust said: “It is a great honour for the Trust to be awarded Sefton Council’s Freedom of the Borough for our services during COVID-19.

“The pandemic presented immense challenges for all of us working in healthcare, and this award recognises the remarkable courage, selflessness and resilience of our staff who cared for patients, families and each other at a very dark time. We are so grateful to receive this very special honour and for the continuing friendship and support of colleagues across the Borough.”

Tireless

Neil Masom OBE, the chair of Southport and Ormskirk Hospital NHS Trust said: “This is a tremendous honour for the tireless and often challenging work of colleagues during the Covid-19 pandemic.

“Every one of them is on the frontline in one way or another whether they are in a clinical, support or administrative role. We all work as one team and one family, ensuring we deliver the best possible care for those in need.”

Fantastic recognition

Dame Jo Williams, Chair of Alder Hey Children’s NHS Foundation Trust and Louise Shepherd, Chief Executive of Alder Hey Children’s NHS Foundation Trust said: “We are hugely honoured to be recognised and to have been awarded the Freedom of the Borough from Sefton Council. It is fantastic recognition for our staff and colleagues who have worked tirelessly and bravely during the Covid-19 pandemic.

“Alder Hey is privileged to play a vital role in supporting the health of children in Sefton and around the world. This would not be possible without the support we receive from children and families around the Borough and from our friends and partners in the Local Authority and other agencies.”

Huge challenges

Joe Rafferty CBE, Chief Executive of Mersey Care NHS Foundation Trust, said: â€œLike all other NHS organisations, the COVID-19 pandemic presented huge challenges for Mersey Care, and I see this honour as recognition for everyone who have worked so hard during some of the most difficult times in the history of the NHS.

“We’ve had to adapt, quite often find different ways of working, but I’m extremely proud of the way we’ve continued to care and kept our mental health and community health patients and service users safe.”

Highest honour

Freedom of the Borough is the highest ceremonial honour Sefton Council can bestow. It will stand as a permanent record of the Borough’s endless appreciation and debt of gratitude to the Trusts and their staff.

Organisations receiving Freedom of the Borough gain the ‘right, privilege, honour and distinction of marching through the streets of the Borough on all ceremonial occasions with colours flying, bands playing, drums beating and bayonets fixed’.

Previous organisations to have been granted Freedom of the Borough include RAF Woodvale, in 2011, and No. 238 (Sefton) Squadron, 156 Regiment, Royal Corps of Transport, in 1982. Individuals who have had the honour bestowed upon them include Jamie Carragher, in 2004, and Donald “Ginger” McCain in 2006.

HMS Mersey will receive Freedom status in April while England footballer Alex Greenwood will also receive the Freedom of the Borough in a ceremony planned for late 2023.

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