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Tenants and landlords urged to get in touch if they need help and advice

Although the Government has extended the Eviction Ban it brought in in response to the coronavirus pandemic until Sunday 20 September, Sefton Council’s Homeless Prevention Service are keen to contact tenants and landlords who may be anticipating issues now.

By contacting the team at or by calling 07966 698 065 or 07870 379586, private rented and social housing tenants can get support to help them maintain their tenancy. The Team can also provide assistance with moving on to more affordable, and suitable accommodation if required.

Landlords facing issues such as rent arrears and late or inconsistent rent payments or who have concerns about vulnerable tenants can also contact the team for support in resolving the situation.

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing said: “We know that COVID-19 has had an impact on many people’s circumstances and has had a negative effect on many households’ incomes, which could make housing costs a problem.

“The sooner tenants facing problems contact us, the better the chance that we can work with them to find practical solutions that avoid conflicts, evictions and the costs of legal proceedings.

“And by working with landlords facing difficulties, we can also help them reach solutions without the legal costs and lost rent that can arise from disputes and evictions.”

Sefton Council wants to hear from tenants who have received an eviction notice or have rent arrears, who are managing outstanding and current debts and who are trying to reduce their expenses or get the most from their income.

People having problems applying for Discretionary Housing Payments (DHPs) and with concerns about their own or family members’ mental health, drug or alcohol issues affecting your tenancy should also contact the service.

Landlords who contact the team may be concerned about affordability issues due to a change in circumstances, anti-social behaviour, their tenant’s mental health, addiction or other vulnerabilities that are affecting the tenancy.

Cllr Hardy added: “There are a wide range of issues some of which are very difficult for any of us to face up to and talk about but our Homeless Prevention Service is there to make that initial conversation easier and then to find constructive ways to overcome the problems.

“Despite this last-minute and short-term hold on evictions for a month by the Government, I would urge any tenants who are worried to get in touch with the Team at or on 07966 698 065 or 07870 379586, today.”

Visit the Housing section of the Sefton Council website.