Sefton residents are being warned about fraudsters offering free surveys to check for toxic mould in their homes.
Since recent high-profile coverage of two-year-old Awaab Ishakâs death in 2020 as a result of mould in his family home, there have been reports of scammers cold-calling, phoning, texting and emailing householders urging them to have a survey carried out.
Cashing in
Cllr Trish Hardy, Sefton Councilâs Cabinet Member for Communities and Housing, said: âSadly, criminals are cashing in on the sad death of Awaab Ishak and using it to trick householders into paying administration fees ranging from ÂŁ50 to ÂŁ250, which they say will secure Government grants.
âSometimes, having cynically taken the money, the scammers simply disappear.
âIn other cases, they have charged people thousands of pounds for unnecessary work and pressured them into taking out loans to finance it. Some of that work has been such poor quality that it has affect the value of the property.â
The Chartered Trading Standards Institute has blamed emerging damp and condensation problems on the national cost-of-living crisis, which has resulted in people leaving their heating off to save money. Itâs Chief Executive John Herriman recently described those exploiting peopleâs fears about mould as plumbing the depths of cynicism.
Investigating
Cllr Paulette Lappin, Sefton Councilâs Cabinet Member for Regulatory, Compliance and Corporate Services, said: âThe Councilâs own Trading Standards team is currently investigating a similar case.
âYou should avoid clicking on any links or downloading any attachments in unsolicited emails or texts from unknown sources, or even trusted ones, unless you are absolutely sure they are authentic.â
Help and advice
The Councilâs Trading Standards team provides help and advice on consumersâ civil rights relating to goods or services purchased. Available to residents and businesses in Sefton, the service promotes fair trading practices and enforces consumer law relating to a range of areas including the safety of consumer goods, the sale of fake or counterfeit goods, doorstep crime and overcharging and misleading prices.
People can find out more abut Sefton Trading Standards here.
Or they can contact the team by emailing etscontact@sefton.gov.uk or calling free on 0808 223 1133.
Eleanorâs role will also influence wider planning of services to improve health and wellbeing outcomes and integration across the Borough through Seftonâs Health and Wellbeing Board.


