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Sefton reiterates support for shielding residents across borough

Sefton Council is reminding anyone who has been contacted by their GP or the NHS and told they should be shielding that they are entitled to Government Coronavirus support.

This means they can get a range of help including food parcels, prescriptions and essential supplies.

To get this support they need to register either online at or by phoning 0800 028 8327.

People can register themselves or on behalf of someone else such as a friend, relative or neighbour.

Residents of Sefton Borough who aren’t able to get the care they need from family, friends or neighbours can also get support seven-days-a-week, from 8am until 8pm, by calling the Council’s team on 0345 140 0845.

They can help with things like urgent food deliveries, prescription collection, support with online services such as a Wi-Fi Connection or help with emails or even just a friendly call to help people cope with loneliness

Staff taking calls we will try to match callers’ needs as far as possible with the support available, and currently aim to respond to requests within three working days.

People wanting help locally can also use the form at but should note that is only being monitored during regular office hours so a response may take longer.

The Council is also reminding people that when they seek help they should only do so from people you know and trust and that they should only give cash to someone you know and trust as well.

Bank cards and PIN numbers should never be given to anybody and personal health or care details should never be shared with anyone unless they are from the NHS or the Council.


Opportunity to take part in national COVID-19 research

University College London is running a study into the psychological and social effects of Covid-19 in the UK and is looking for people across the country to take part.

Over 80,000 people are already taking part in the study but University College is looking for more participants. They are looking for adults who are happy to take part by answering a 10-minute online survey now and then answering a shorter follow-up survey once a week while social isolation measures remain in place.

The results are being used to understand the effects of the virus and social distancing measures on mental health and loneliness in the UK and to inform government advice and decisions.

Get involved.

University College is also keen for people to spread the word about the study so tell your friends and family.  They have sent us the following FAQs about the project.

What happens to the data?
The data people provide are analysed anonymously (so people can’t be identified) and provided into weekly dashboards for cabinet office, wider departments of government (including DHSC and DfE), Public Health England, NHS England, and mental health organisations and charities.

In line with an ‘open science’ approach during the COVID-19 pandemic, the reports are also made publicly available for members of the public to see what is happening at

The data are then being used to inform what advice is given to people, and what support is available, whether that is formal mental health service support or other support such as from telephone lines (such as Samaritans) and voluntary organisations.

The data are also being used to inform decisions such as the length of lockdown. These are all decisions that directly affect individuals’ daily lives, so taking part can give individuals a chance to say what challenges they are facing.

Is the study ethics approved and GDPR compliant?

This study has full ethical and data protection approved and is GDPR compliant, all hosted through secure servers and data safe havens. It is funded by the Wellcome Trust and the Nuffield Foundation (two of the largest scientific funders on medicine and society respectively).

Get involved.

Merseyside campaign highlights domestic abuse support during COVID-19

Sefton Council has joined partner organisations across the Liverpool City Region to launch a new domestic abuse campaign telling anyone experiencing abuse during the Coronavirus pandemic: #YouAreNotAlone.

Led by Merseyside Resilience Forum and Wirral Council, the multi-agency initiative aims to raise awareness, remind those experiencing abuse that support is still available, and encourage victims to report incidents to the police.

Both locally and nationally, there is growing concern about the threat of domestic abuse due to the Coronavirus pandemic. The Home Office recently launched the #YouAreNotAlone hashtag across the UK – a move that was welcomed by domestic abuse charities and campaigners.

Adopting the Home Office Hashtag, the new Merseyside-wide campaign takes urgent action to spotlight the issue at a local level; working alongside a range of support agencies who offer specialist domestic abuse advice all year round.

It highlights were anyone worried about abuse can get help on a range of issues, including:

  • creating a personal safety plan
  • how to report concerns about a friend or neighbour
  • where local businesses can get guidance on supporting staff when abuse is suspected

DCC Serena Kennedy, Chair of Merseyside Resilience Forum, said: “Sadly, we know that staying home isn’t a safe option for everyone. For those experiencing abuse, getting out of the house to buy essentials can be a way of escape. But while everyone’s daily movements are restricted more than usual, perpetrators could be using the lockdown to further isolate, restrict, and control their victims.

“Local agencies offering advice on this issue are appreciated more than ever. Working together, we hope to reach as many people as possible to make domestic abuse one less thing to fear at this already uncertain time.”

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing said: “It is vital that we let people who are silently suffering or concerned for their safety during this period of isolation and social-distancing know they are not alone and that people in their communities care about them and are looking out for them.

“I fully support this coordinated campaign to make sure that people have as much access as possible to ways of finding help, support and advice and would urge people across Sefton get behind the #YouAreNotAlone campaign.”

Merseyside Resilience Forum includes Merseyside Police, the NHS, and authorities from across the Liverpool City Region.

A full list of Forum members is available on its website.

Useful information for anyone worried about domestic abuse:

  • National Domestic Abuse Helpline: 0800 2000 247
  • Wirral Women and Children’s Aid: 0151 643 9766
  • Involve North West: 0151 644 1100 and press 7
  • In an emergency, always call 999

Sefton community urged to #ShowThemYouCare about care home residents

People in Sefton are being asked to help cheer up residents of the Borough’s care homes at this time.

Older people living at homes across the Borough are missing seeing their family and friends regularly while COVID-19 restrictions are in place. It is proving a particularly distressing time for some of the residents who are not seeing their loved ones.

Through its new #ShowThemYouCare campaign, Sefton Council is asking local people to purchase items, such as packets of biscuits, boxes of cakes and sweets and flowers, plants and treats, and donate them to brighten up the day for the people living in local residential homes. Also, paintings drawings, poems and letters from local children and neighbours would really cheer up residents.

Cllr Paul Cummins, Sefton Council’s Cabinet Member for Adult Social Care said:

The need for us all to socially isolate to prevent the spread of COVID-19 is vital but it is having this unseen impact for residents in residential homes right across Sefton.

“I would urge anyone who can to brighten up these older and sometimes vulnerable people’s lives by dropping off a little gift.

“We want people to #ShowThemYouCare but we want them to do it locally. If you have older relatives living in residential care but they are in another part of the Borough, you can donate to your local home in the knowledge that someone else is donating locally where they live.

“When you are shopping, you could buy a cake or some sweets or if you’re worried about keeping fit during this period of enforced inactivity and want to get rid of that spare packet of biscuits, donate it to your local residential home.”

People wanting to leave gifts can drop them off at the door during their daily exercise. Details of other care homes across Sefton where people may want to leave gifts for residents can be found here.

Cllr Cummins added:

“I would hope that through #ShowThemYouCare we can repeat the success of the Council’s recent #SeftonSaysThanks campaign, which has seen pupils across the borough making ‘Thank you’ cards for their favourite teachers and teaching assistants.

“#SeftonSaysThanks has celebrated the amazing job teaching staff are doing continuing to work in schools across the borough, teaching vulnerable children and children of key workers.”

Children are being asked to paint or draw ‘Thank you’ cards, including special messages to their teachers, and send photographs of them to the Council communications team, which is then sharing them on social media.

Household Waste Recycling Centres to re-open from Monday 4th May 2020

Merseyside Recycling and Waste Authority has announced it plans to re-open Household Waste Recycling Centres from Monday 4th May. Along with its contractor Veolia, Merseyside Recycling and Waste Authority will be implementing clear operating guidelines to ensure the safety of users and hard-working staff.

In Sefton Borough, the South Sefton site at Irlam Road in Bootle and the Southport site at Foul Lane will be open from Monday.

Restrictions and traffic management plans will be in place and the Merseyside Recycling and Waste Authority is currently working with Council Highways Departments and the Police on these.

The restrictions are:

  • sites will be open 8.00 am – 8.00 pm every day.
  • the number of vehicles allowed on site at any one time, which means queuing times will be significantly longer.
  • cars only – no vans, commercial-type vehicles or large trailers.
  • one person per vehicle (NB. Blue Badge holders will be able to be accompanied by one family member).
  • social distancing of at least 2 metres will be strictly enforced.
  • site employees will not be able to assist with unloading

Cllr John Fairclough, Sefton Council’s Cabinet Member for Locality Services said: “We know people will be pleased to see these sites opening but need to stress that they should only go along if it is really necessary or urgent.

“Also, to help us ensure we can manage the sites and ensure the safety of everyone, both visitors and staff, we are asking that if people do need to go to one of the sites, they pick a time through the week rather than all try to go along on Monday.”

Arrangements to ensure the Sefton sites at Maghull and Formby can be operated safely are still being finalised.

If anyone in a household has had Covid-19 symptoms, waste should be left for at least 72 hours before disposal and personal waste should be safely double bagged. These items should be placed in your normal bin collection if possible.

Merseyside Recycling and Waste Authority has thanked residents for their understanding and patience during this challenging time.

You can find out more from the Merseyside Recycling and Waste Authority website and on social media @MerseysideRWA.

Details of local Household Waste Recycling Centres.

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