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Sefton households urged to ensure they use prepayment meter fuel support vouchers

Wall mounted thermostatSefton Council is reminding households across the Borough who have prepayment meters to ensure they use vouchers sent through the Government’s Energy Bill Support Scheme.

Vouchers worth £66 were sent out by SMS text, email or post to prepayment meter customer from the start of October, as the first instalment of the Support Scheme.

Vouchers

Most households will have £400 automatically taken off their electricity bills in six instalments across the winter. However, those on prepayment meters need the vouchers to get the discount.

For most suppliers the vouchers, which can be redeemed at a Post Office or other locations such as PayPoint shops, should arrive in the post by 17th of each month but they are only valid for 90 days.

With PayPoint reporting that only around a third of the expected number of vouchers have been cashed so far, the Council wants to make sure that Sefton households don’t miss out.

Families hit hard

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing, said: “With average energy bills reaching £2,500, which is going to hit many families very hard this winter, we don’t want anyone to miss out on the help available.

“I would urge any households in Sefton who have a pre-payment to check whether they have been sent a voucher and use it, and also to keep an eye out for the following vouchers when they arrive.”

Payments of £67 in December, January, February and March will follow the £66 payments for October and November. Households with smart prepayment meters will be credited directly in the first week of each month.

Disappointing

When the Government’s Energy Bill Support Scheme was announced Cllr Hardy said: “It is disappointing that while we’re told it means typical households will pay no more than £2,500 a year for energy for the next two years, Ms Truss’s plan will see those same households having to pay back the extra costs in the long term, no matter what their ability to do so, while the fuel companies continue to enjoy huge windfall profits as a result of the enormous current price rises.”

People struggling with the Cost of Living crisis can find advice and support at:

Sefton Council warns loan sharks circling as cost of living crisis bites

Graphic saying 'Don't Let Loan Sharks Drag You Under' Sefton Council is warning people not to turn to loan sharks as the national Cost of Living Crisis takes hold.

Circling

Loan sharks are circling, knowing that many local people are going to be facing difficult choices between feeding their family and heating their home, and may be thinking of turning to them.

Often, they use social media channels such as Facebook, Instagram and Snapchat to target their victims. To start with their offers can look like a short-term fix but very quickly rising interest rates mean rocketing payments, with people owing many many times what they first borrowed.

And failure to pay can lead to threats and violence.

Rather than turning to loan sharks, Sefton Council is urging people to visit www.sefton.gov.uk/cost-of-living where there are links to a range of advice and support including Debt Advice.

There is also information about the Council’s Emergency Limited Assistance Scheme which can provide a one-off payment to help local residents experiencing severe hardship, a disaster or emergency.

People can also visit The Sefton Support Hub, a digital One Stop Shop for residents to find help, advice and guidance, as well as financial and social support, at www.sefton.gov.uk/seftonsupporthub .

Free computer and Wi-Fi access

People who do not have access to the Internet or a PC or smartphone can get online at their local Sefton Council Library where there is free computer and Wi-Fi access.

And, because there are those who do not have easy access to digital information, the Council has also produced and distributed an easy-print factsheet that can be downloaded from www.sefton.gov.uk/factsheet.

The Council’s Contact Centre can also be contacted on 0345 140 0845 from Monday to Friday, 8am to 6pm.

Most vulnerable

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing, said: “Sadly, loan sharks step up their activities at times like this and target the most vulnerable.

“To people struggling with the current cost of surviving crisis they can look like a way out, but it is only a very temporary solution.

“However, anyone taking out a loan with one of these heartless predators nearly always ends up in a much worse situation owing many times what they initially borrowed and potentially facing threats of violence to them and their family.”

“I would urge anyone struggling to visit www.sefton.gov.uk/cost-of-living or www.sefton.gov.uk/seftonsupporthub or to phone our Contact Centre on 0345 140 0845.”

Report it

Anyone who thinks they have been targeted by a loan shark can report it in confidence to an Illegal Money Lending Team by

Updates can be found from Stop Loan Sharks England on Twitter and on Facebook.  

And there is also a Stop Loan Sharks page on the Sefton Directory. 

Ask your Pharmacist Week – how your local pharmacy can support you

A pharmacist speaking to a customerIt’s ‘Ask Your Pharmacist Week’ and health professionals in Sefton are reminding residents of the range of healthcare services and support available at your local pharmacy.

Your community pharmacist can help with:

  • Advice and treatment for minor illnesses such as coughs, colds and earache
  • Advice on staying well and preventing disease
  • Support to maintain good sexual health
  • Help to quit smoking
  • Personalised support to get the most from your medicines

In addition to this, many pharmacies in Sefton now offer a range of new services including:

  • Blood pressure monitoring for people aged 40 and over
  • Flu vaccinations for over 50s and other eligible groups
  • Support with newly prescribed medicines for a range of long term conditions

Susanne Lynch MBE, head of medicines management at NHS Cheshire and Merseyside in Sefton said: “Pharmacies have always been a great resource for residents, offering a range of NHS services and friendly, face to face support, close to home and with no need to book an appointment.

“In recent years community pharmacies have added to their services, with many now offering additional services such as blood pressure checks and support for people with a range of conditions, from asthma to epilepsy to Parkinson’s Disease. Speak to your local pharmacy about which services they offer to find out more.

“If you are one of our more vulnerable residents and you do not normally pay for your prescription, then Care at the Chemist is a great way for you to be seen by a health professional who can advise on treatment for a number of ailments and offer medication where appropriate, without needing to see a GP. Just ask your pharmacist about Care at the Chemist.

“With a busy winter for the NHS ahead, we would encourage people to think about their pharmacist first when you have a minor health concern. All pharmacies have private consultation rooms where you can discuss your health concerns and medication in confidence.

“Pharmacists are clinically trained and if your symptoms suggest anything more serious, your pharmacist will direct you to the most appropriate service.”

For NHS services, convenient access to medicines, support for healthy living and prompt clinical advice, Ask Your Pharmacist.

Find a pharmacy near you, search using your town, city or postcode on the NHS website.  

November engineering work affecting Merseyrail services cancelled

Engineering work that was expected to affect services on Merseyrail’s Southport, Kirkby, Ormskirk and Hunts Cross lines next month, have been cancelled.

Scheduled to take place from Sunday 6th  to Wednesday 9th  November, the work at Liverpool Central station, has been delayed due to industrial action by Network Rail maintenance staff.

The RMT has announced that its members will be taking industrial action from 2am on Saturday 5th  to 1:59am on Sunday 6th  November, from 2am on Monday 7th  to 1:59am on Tuesday 8th  November, and from 2am on Wednesday 9th  November to 1:59am on Thursday 10th  November.

Merseyrail services will remain as normal throughout Sunday 6th November but will be affected on Saturday 5th, Monday 7th  and Wednesday 9th November due to the planned strikes.

A future date for the work at Liverpool Central station will be publicly announced when decided.

Further information about how the industrial action will affect Merseyrail services will be announced soon.

You can find out more about Merseyrail here.

Sefton Council scoops North West title for backing small businesses during the COVID pandemic

An August 2021 snapshot of statistics of the support offered to businesses since the pandemic began
An August 2021 snapshot of statistics of the support offered to businesses since the pandemic began

Sefton Council has been awarded a prestigious ‘best in the region’ award for its support for the local small business community.

Sefton scooped council of the year in the COVID-19 Support and Recovery category which is a testament to its fantastic work supporting businesses during the pandemic.

Biggest impact

It was among 250 councils in England who entered the inaugural Local Government Awards run by the Federation of Small Businesses (FSB), the UK’s ’s biggest business representative group, ultimately emerging triumphant. Sponsored by Maybe, the FSB’s inaugural Local Government awards, were aimed at celebrating and recognising those that had made the biggest impact on local SMEs during the Covid crisis and beyond.

At a virtual online final on Friday, 14 October, Sefton Council was named as the North West regional champion, with judges being impressed by the council’s work to help the local small business community during the pandemic.

Delighted

Responding to the news, Cllr Marion Atkinson, Sefton Council’s Cabinet Member for Regeneration and Skills, said: “During the COVID pandemic, our Invest Sefton and Business Rates teams paid out a total of over £100 million in grants to hundreds local businesses to support them, so I am delighted that work has been recognised through this FSB award.” 

Cllr Paulette Lappin, Sefton Council’s Cabinet Member for Regulatory Compliance and Corporate Services said: “It was an unprecedented time and I am so proud of the way our teams adapted quickly to enable them to provide so much this financial and practical support to local businesses.”

High-quality field of entries

FSB Area Leader for Merseyside and Cheshire, Michael Sandys – himself based in Southport – said he was pleased Sefton Council’s hard work had been recognised amid a high-quality field of entries by local councils.

“It is really pleasing to see Sefton Council rewarded for its hard work and effort to help local SMEs through what has been a very challenging couple of years,” he said.

“Both the quality and quantity of entries from this region and beyond was incredibly high so Sefton should feel very proud to be among the winners. We look forward to continuing to work with Sefton – and all our other business-supporting councils – to ensure we can build a vibrant and strong local SME community.” 

Businesses can find out more about the support and advice available from Sefton Council here. 

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