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Sefton Council using new ‘Recite Me’ web service to improve accessibility

New tool also being used to target COVID-19 messages to non-English speakers.

Sefton Council is now using Recite Me software to help local residents with accessibility issues customise its website to meet their needs.

By turning on Recite Me, people visiting the Council’s website at www.sefton.gov.uk can use the service to read website pages out loud in different voices and languages, increase and decrease the size of the text and change the type-style – including into a Dyslexic-friendly font.

At this time when it is vital that everybody is aware of the messages about COVID-19 that are so important to saving lives, Sefton Council is promoting the ability of Recite Me to translate information on the site.

Messages in Portuguese, Polish and Russian are being sent out through Sefton Council’s social media channels to highlight the translation service to people in those communities.

Cllr Paulette Lappin Sefton Council’s Cabinet Member for Regulatory, Compliance and Corporate Services said: “Now, when it is so important that our COVID-19 information reaches everyone including those for whom English is not necessarily a first language, our introduction of the Recite Me service to our website is an ideal way to target those communities.

“Since the start of the COVID -19 outbreak our website has been seeing record numbers of visits with as many as 130,000 and 110,000 unique page views in the peak weeks. And our reach on social media is up with residents having the chance to see our messages almost 554,000 times.

“Also in the long term, Recite Me is a way of making our website as easy to use for as many people as possible, in line with our commitment to accessible communications.”

With Recite Me, Sefton Council website users can also change the colours and contrast of the screen, screen colours and contrast, use an on-screen magnifying glass, add a ruler to help keep their place on the page, view pages in a text-only mode and download audio files of page contents, which can be played back at a later date.

To use the service, visitors to the website just need to click on Listen and Translate at the top of every page. They will then see a toolbar of functions that will help make the pages more accessible for them in multiple ways. There is also a user guide to tell them more and an option to switch the service on and off.

Find out more about using Recite Me.

Two additional sites for collecting community medical equipment from Tuesday.

From Tuesday 21st April 2020, there are two additional Sefton sites where referrers and family members can pick up community medical equipment that has been ordered for people being discharged from hospital.

This is in response to Hospital Discharge Guidance from the Government on COVID 19.

These new satellite sites, at Hugh Baird College in Bootle and the Community Equipment Shop Unit in Southport, will be in addition to the existing access points at Southport and Formby and Aintree Hospitals.

From Tuesday, minor aids such as walking frames and small items that do not have to be installed and fitted, can be picked up, from:

  • Reception at Hugh Baird College Balliol Road site L20 7EW between 11am and 2 pm, Monday to Friday .
  • The Community Equipment Shop, Unit 1, Cambridge Arcade, Southport PR9 1DA (next door to Southport Town Hall) between 11 am and 3pm, Monday to Friday .

Care professionals and Sefton residents needing to access items needed for people who are being discharged from hospital, and who need ongoing support, can access community equipment at the point of hospital discharge at Aintree Hospital and at Southport and Formby Hospitals. Additionally, they can go directly to the Community Equipment Stores, 2c Bechers Drive, Aintree Racecourse Retail and Business Park, Ormskirk Road, L9 5AY.

If they are registered service users:

  • District Nurses
  • Hospital Discharge Planners
  • Occupational Therapy teams (LA and Health) & HSC Children’s Physio Therapists
  • Physio Assistants
  • Respiratory nurses

can order equipment via the ELMS, the Equipment Loans Management System.

There is guidance on how equipment can be ordered and accessed on the ELMS home page and the location for the collection of equipment can be selected at time of placing orders.  Directions for each location are also be available from the ELMS ordering system.

Visit the ELMS website.

If equipment is being collected from the Community Equipment Stores it will be available to collect on the same day as placing the order.  If equipment is being collected from the two satellite locations it will be ready for collection the next day from 11am.

Anyone with further enquires or requiring assistance should please contact the Community Equipment Stores directly on 0151 288 6208.

Telecare equipment

Telecare is a service that provides care and reassurance to the elderly and vulnerable, allowing them to live independently in their own home for longer. Sefton Arc’s technology can provide wireless motion sensors, personal alarm pendants and movement monitoring sensors – ensuring safety in the home, medical dispensers (with consent of pharmacist), and bed and chair occupancy sensors.

Telecare equipment can also detect environmental changes such as floor, fire or carbon monoxide. Sensors will automatically raise an alarm at our monitoring centre where our trained personnel will determine the appropriate course of action.

Telecare Equipment is accessed via referral to Sefton Arc Telecare Team, using LAS referral process or self-referral.

Sefton Arc Trusted Assessors will contact the client and their families to discuss appropriate equipment options and equipment is then ordered.

Falls Pendants and Arc Angels can be arranged within 24 hours of ordering.

Other items of equipment can take between 3 and -7 working days depending upon supplier availability, from the day the order is submitted.

People can email Telecare Services at Lifeline.Service@sefton.gov.uk or call them on 0800 622 6107. The contact address is 209 Linacre Lane, Bootle, Merseyside L20 6AD.

Victims of domestic abuse reassured #YouAreNotAlone

Partners across Merseyside have a clear message to share with victims of domestic abuse during lockdown – #YouAreNotAlone.

Knowsley, Liverpool, St Helens, Sefton and Wirral Councils, working with Merseyside Police, Merseyside Fire and Rescue Service and health partners, want to make sure people are aware of the help and support that is available.

With the country still in lockdown and many residents self-isolating whilst juggling work demands, financial issues, home schooling and childcare, the strain and pressures at home for everyone can be quite intense. That’s even more so for victims of domestic abuse, where home may not be a necessarily safe place.

Merseyside Police’s Deputy Chief Constable Serena Kennedy and Chair of the Strategic Coordinating Group of the Merseyside Resilience Forum said: “It’s a challenging time for everyone at the moment but the situation is far worse for those people who feel trapped, isolated, controlled or feel like they are walking on egg shells all of the time.

The important thing is that we want everyone across our region to know that you don’t need to suffer in silence. Help and support is just a phone call or click away and there are choices and options you can make. You are not alone.”

Local communities can pledge their support to the campaign by sharing the messages with their friends and families and through social media. Some people are specifically sharing a photo of a heart on their palm, demonstrating that victims are not alone.

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing said: “It is vital that we let people who are silently suffering or concerned for their safety during this period of isolation and social-distancing know they are not alone and that people in their communities care about them and are looking out for them.

“I fully support this coordinated campaign to make sure that people have as much access as possible to ways of finding help, support and advice and would urge people across Sefton get behind the #YouAreNotAlone campaign.”

If anyone needs support, call the freephone, 24 hour National Domestic Abuse Helpline number – 0808 2000 247 – run by Refuge. Remember in an emergency situation, ring 999 and if you are unable to speak when the operator answers, press 55 and the operator will transfer your call to the relevant police force.

Further information is also available at www.nationaldahelpline.org.uk.

Cllr Hardy moves to reassure local people in the aftermath of recent events in Sefton

Cllr Trish Hardy, Sefton Council’s Cabinet Member for Communities and Housing has spoken out to reassure local people in the aftermath of two recent murders and a shooting in Sefton.

Detectives are investigating two murders, which saw 18-year-old, Kyle Whitley killed after being stabbed in the chest on Vincent Road, in Litherland, on Easter Monday, 20-year-old Michael Rainsford shot dead in his kitchen on April 7th, as wel as incident where shots were fired at Rimrose Hope Primary School in Seaforth on Easter Sunday.

A 17-year-old arrested after Kyle’s murder is being questioned by police.

Cllr Hardy said: “We know the majority of residents living in Sefton are proud of where they live and won’t stand for serious crime on their doorstep.

“These are shocking incidents in our community and devastating for the families of those victims, at such an unsettled time for everyone.

“I want to reassure our residents that Sefton Council is working closely with Merseyside Police to support our communities and I would urge anyone with information about the incidents to contact Merseyside Police or Crime Stoppers”.

“We are committed to reducing and preventing crime and anti-social behaviour right across the borough in order to make our thriving communities even safer.

“As part of our collaborative approach to protect our communities, it’s important that we work closely with our partners, including Merseyside Police, to reduce crime in Sefton.”

People can contact Merseyside Police by calling 101 or by using the online reporting form.

Crimestoppers, a charity which is independent of police, on 0800 555 111. More about Crimestoppers.

Merseyside Police’s Sefton Area Commander Superintendent Graeme Robson said: “I hope those living in Sefton can find some reassurance knowing arrests have been made in connection with both of these tragic murders, and those arrested remain under investigation. Our policing activity will continue in the coming weeks to ensure government guidelines are being adhered to, our communities have the confidence to speak openly with us and the public are not being plagued with those intent on causing fear in our communities.

“I particularly want to assure those living in Litherland, Seaforth and the wider Sefton area that we will continue to target those we suspect are involved in serious and organised crime. We’re in the area today carrying our extensive enquiries in relation to the stabbing yesterday, and will continue to carry out warrants, seizures and arrests.

“Vital to this activity as always is people who live locally and know what is behind these incidents. To those staying at home or still out and about, working and making essential journeys, keep telling us what you know and we will keep sharing these positive results.”

Borough of Culture 2020 projects to go ahead digitally to help raise spirits in the face of Covid-19

Sefton Comedy HUB, detailed instructions of how to make an origami squirrel and Community by Nature play packs are among the re-profiled Sefton Borough of Culture 2020 projects going ahead in the face of Covid-19.

Members of Sefton Council’s Borough of Culture 2020 team worked swiftly with local arts, culture and community groups with successful grant applicants to adapt their projects for digital delivery. The aim is to enable people to enjoy and take part in the activities online or by post.

The Borough of Culture team awarded over ÂŁ15,000 of one-off grants for cultural activities at the heart of its communities. The outbreak of the coronavirus meant successful bidders working closely with the council and its partners to change tack, while still creating fun, engaging things to do for residents everywhere.

Launched already via Facebook, Sefton Comedy Hub is a chance for local residents to submit clips of themselves telling their favourite joke, recalling amusing anecdotes and humorous stories and reciting funny poems and comedy impressions.

Hosted by local comedian Bren Riley, the project is for people of all ages and ‘clean’ clips should be submitted to the page. There will be weekly feedback on the clips and e-vouchers provided for the funniest clips.

People will also be able to register to play Bingo via Zoom through the Sefton Comedy Hub Facebook Page. Tickets for the six sessions will be emailed to local residents and e-vouchers will be given as prizes.

Find out more about the Sefton Comedy Hub.

Through Origami Pulse, people will be able to follow a detailed video showing them how to make their very own red squirrel from folded paper. People will be invited to share pictures their squirrels online and these pictures will be used to create a large artwork at the Atkinson later in the year.

In conjunction with Venus, Community by Nature will be working with three artists to develop three ‘Playing In’ packs for vulnerable families, least likely to have access to art-making materials at home during the Covid-19 restrictions. Provided with food parcels, the packs will provide free, fun ways for families to enjoy themselves at home and to keep children occupied.

Downloadable versions of artist-designed play activities will also be available for wider use by anyone across the Borough as well as video and online workshops introducing creative play ideas via Facebook and Instagram. People will also be able to submit memories of games they have played in the past and photographs showing people playing out.

Birkdale Community Hub and will be running a photography competition that will see residents invited to take photographs of their gardens or what they can see out of their windows while they spend this time at home. Participants will be able to submit their snaps via email and social media and there will be a future exhibition at the HUB.

Through SING Plus, older people in the community who do not have access to the internet or social media will be provided with materials and maps to chronicle their recollections of Sefton. The memory boxes they create will be used as part of the local archive held at Crosby library.

Also, SING Plus will see young people asked to keep a diary of their thoughts and daily life at the present time and the effect of the current situation is having on them and their families. Activity boxes and snacks will also be provided for the young people taking part.

After the Covid-19 crisis is over both groups, old and young, will meet up after the need for social distancing has ended, to share memories.

Words of Wisdom is an inspirational project that will see young people being encouraged to keep in touch with the elderly community around them, online and through social media, as well as using simple pen, paper and telephone.

With the help of their parents and carers, the young people will be asking their elderly neighbours, family and friends to share their words of wisdom based on a lifetime of stories and experience. The best 100 lines of wisdom on topics such as family, fun, friendship, finance, fears, fulfilment, farewells, fitness and the future will be captured in a book as part of the legacy of the Sefton Borough of Culture 2020. People can find out more about Words of Wisdom by contacting Peter Hawkins at The Windmills Foundation on 01704 874 903 or pete@windmillsonline.co.uk.

Through Aintree Racecourse Sefton’s Borough of Culture 2020 Grand Poetry Competition, budding young poets are being asked to get creative and tell us what they are missing.

Entries are being invited for the 4 to 8-year-old, 9 to 12-year-old and 13 years and above categories and winners will win family tickets to Aintree Racecourse’s Family Day in October and Liverpool’s Day or Grand National Day in 2021. This follows the recent unveiling of the spectacular Red Rum wall mural in Southport, commissioned by the Sefton Borough of Culture programme and painted by Paul Curtis, to celebrate the three-time winner in the town in which he lived and trained.

Poems’ subject should be about something or someone they love, miss or find amazing. Poems, with a maximum of 200 words, should be handwritten and decorated and sent to GrandPoetry@thejockeyclub.co.uk in an emailed which includes the child’s full name and age.

Cllr Trish Hardy Sefton Council’s main Borough of Culture sponsor said: “At this time when it’s so important that people maintain social distancing to beat Covid-19, I am delighted that our Borough of Culture 2020 team has been able to work with these arts, culture and community groups to develop projects that will help lift local people’s spirits and provide fun things for people of all ages to do.

“I look forward to seeing all the creativity contained in our local communities expressed and on display through this exciting range of projects.

“Taking culture to people’s homes, phones, laptops and tablets, they have created exciting activities that will keep people entertained and go a long way to helping them cope during periods of isolation, whether alone or as a family.”

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