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Council providing door-to-door support to residents shielding from Coronavirus

Sefton Council’s Area Coordinators and ward councillors are out knocking on doors across the Borough to identify people who are shielding due to Coronavirus and who may need help.

There are almost 3,000 Sefton residents the NHS says should be shielding due to Coronavirus whom the national contact centre has been unable to contact and has referred to the Council to follow-up.

Sefton’s door-to-door approach aims to make contact with these local residents and identify any needs or support they may have. This is particularly the case for those who may be vulnerable due to age or underlying health conditions.

Sefton Council is reminding residents that anyone carrying out these calls will be wearing ID and will also be happy to provide a telephone number residents can use to check if they are unsure or concerned.

Cllr Paul Cummins, Sefton Council’s Cabinet Member for Adult Social Care said: “We have names and addresses for these people who should be shielding due to Coronavirus but the national contact centre has told us it has not been able to get in touch with them and has passed their details onto us.

“So, the Council’s Area Coordinators and ward councillors are out pounding the streets, knocking on doors to make sure these people are managing OK or to offer help and support they might need.”

Cllr Cummins has been among the Sefton ward councillors who have been carrying out these visits.

Cllr Cummins added: “In my experience, even where the people we’ve contacted have been receiving support from family and friends and are doing OK, which has been the case with most I’ve spoken to, they have really appreciated us calling, which has been heart-warming.”

Anyone who is shielding from Coronavirus and needs support can contact Sefton Council’s team, who are working closely with Sefton CVS (Community Volunteer Service), on 0345 140 0845.

They can help with things like food deliveries, loneliness, prescription collection and assistance with getting online.

Find more about the local support available.