Sefton Council and its partners are asking parents and carers of children and young people with Special Educational Needs and/or Disabilities (SEND) to take part in a survey to help improve services.

Feedback

Feedback collected through the survey will be used to review and improve Education, Health and Social Care services provided for children and young people with Special Educational Needs and/or Disabilities in Sefton.

Parents and carers taking part in the survey, which is carried out annually, are asked to say what they feel about services overall and how they compare to last year.

The survey, which takes between around 10 to 15 minutes to complete, can be found on Sefton Council’s consultation website at https://yourseftonyoursay.sefton.gov.uk.

There is also an explanation of how the survey works and what it is for.

Also, parents and carers taking part in the survey have the option to be entered into a prize draw. Winners will be randomly selected to win one of three, £50 shopping vouchers.

Better services for the future

Cllr Diane Roscoe, Sefton Council’s Cabinet Member for Education said: “I would urge parents and carers of children and young people with special educational needs and disabilities to take part in this year’s survey because it is their views and feedback that helps us shape better services for the future.

“And as well as helping develop improvements for their children’s future they also get the chance to enter a draw to win one of three £50 prizes.”

People who would prefer to give their feedback by telephone can arrange to do so by calling 0151 934 3733 to arrange a suitable time. They will then get a call-back at the arranged time, between 10am and 3pm Monday to Friday.

After the survey has closed on Friday 31^st March, the responses will be analysed and shared with Sefton’s SEND Continuous Improvement Board, which is made up of representatives from the council, health and other services and organisations.

You can find the survey here.

You said… We did

Here are a few examples of changes made as a result of previous surveys.

You Said: “There needs to be more awareness of the Preparation for Adulthood Guide, parent/carer and young people need to be involved in the transition process, there is a delay to reviews and not all staff attend the review meetings.”

We Did: “We developed a Preparation for Adulthood Guide that has been sent to all schools and providers to be shared at Education, Health and Care plan reviews from year 9 onwards and it is on the Local Offer.

You Said: “There needs to be more support and guidance after autism spectrum disorder (ASD) diagnosis, shorter waiting time, information about services and support available.”

We Did: “Alder Hey provide information about the post diagnostic offer on their website and the Children with Complex Care team have supported the Parent Carer Forum to secure a venue, at the Cambridge Wellbeing Centre in Bootle, from which they can offer their services, which include informing parents about the social care services available to families”

You can find the survey here.