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Sefton’s simplified online renewals services for taxi driver & vehicle licencing remains in place

A queue of taxi cabs waiting for customersSefton’s taxi drivers are being reminded that despite the relaxation of some COVID-19 restrictions, vehicle licence renewals are still being processed through a simple e-mail service.

Ten-day turnaround

We aim for a turnaround of ten working days for the renewal of vehicle licences with a high proportion being processed more quickly. We ask that as much information regarding vehicle renewals is included within the subject line of the e-mail enabling us to prioritise our workload.   

Driver licences continue to be considered for auto renewal for a period of six months. A number of licence holders will be invited in for interview if a new DBS check is required, Immigration status check is required, a Medical check is required or there are pending criminal matters.

Target

Cllr Paulette Lappin, Sefton Councils Cabinet Member for Regulatory, Compliance and Corporate Services said: “Since the start of the COVID pandemic, to ensure the safety of drivers and its own staff, the Council has been carrying out online renewals rather than the drop-in system at Bootle One Stop Shop.

“Infection rates show that the coronavirus is still very much with us, so the online process remains in place for now.

“We have a 10-working-day-target for the process and the majority of applications are being done more quickly.

“And, owners can apply for renewal of their plate 28 days before their current one expires so there should be no reason why anyone should be without a plate.”

To renew, all drivers need to do is email a copy of their Mechanical Fitness Test, which they get from one of the Council’s authorised testing centres to taxiapplication@sefton.gov.uk. Their application needs to be accompanied by an image of their application form, their V5 Registration certificate and evidence of insurance.

The Council then collects the fee from the driver over the telephone and the renewal certificate is sent to them.

Safety

Cllr Lappin added: “As with many of our services, Sefton Council quickly adapted the way we managed taxi vehicle and driver licence renewals to ensure the safety of drivers and our own staff.

“This has mean that the popular drop-in service that took a few minutes, which drivers had got used to now takes a little longer but with a 28-day lead-in time for renewals, no-one need miss the deadline.

Since taking renewals online to prevent the chance of COVID-19 spreading, between drivers, with Council staff and with taxi users, Sefton has processed around 9500 renewals.

Cllr Lappin continued:

“Inevitably taxi drivers in Sefton have had to get used to a change from the drop-in, face-to-face process they have been accustomed to but the vast majority of them have adapted and have been using the system without any problems.

Find out more about the application process on the Sefton Council website.

Grants

During the pandemic, Sefton Council has distributed close to £1,000,000 in grant funding through two sets grants to support taxi drivers who have been affected by the coronavirus pandemic.

Over 4,000 taxi drivers licensed in Sefton, and who live in the Liverpool City Region, were eligible for an initial £100 support grant followed up by a further £200 support grant.