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One Vision Housing Start Universal Credit Help Hub

To help people to learn more about the introduction of Universal Credit, One Vision Housing have launched the OVH Help Hub.

Universal Credit (UC) is a single monthly payment for people in or out of work on low income. From this month (October), if you live in Sefton, are of working age and make a change to claiming one of the six legacy benefits, you will be ‘migrated’ to Universal Credit.

The OVH Help Hub, is a useful online guide to understanding how Universal Credit will affect you.

It includes step by step advice on making a claim as well as hints and tips on everything from managing your claim online, to ways to help maintain your claimant commitment.

Neil Kenwright, OVH Neighbourhood Service Manager said:

“We recognise that the transition to Universal Credit will present challenges for some people, particularly as it can take up to 6 weeks to receive the first payment.

In an effort to minimise any hardship for our tenants, we’ve set up the OVH Help Hub to provide information and guidance on claiming UC. The Help Hub also includes a search function so you can find help near you via our network of partners offering support to get online, manage debt and find employment.

We would like to stress to customers that we are here to help. If they are having difficulties during the UC migration period they can access thehelphub.ovh.org.uk or contact us on 0300 365 1111.”

 If you are an organisation who would like to be listed on the Help Hub please get in touch with OVH directly.

One Vision Housing Fire Safety Update – Cygnet House and Wren House

One Vision Housing (OVH) has today (26/06/17) completed the removal of cladding from two high-rise blocks, Cygnet House and Wren House in Bootle.

Following the tragic events at Grenfell Tower in London, OVH have been working closely with a number of Government Departments, Local Authorities as well as Merseyside Fire and Rescue Service regarding fire safety within all high-rise properties.

Part of this approach involved testing cladding through the Building Research Establishment (BRE). Tests concluded that elements of the cladding on Cygnet House and Wren House, whilst meeting building regulations, did not meet the latest Department for Communities & Local Government (DCLG) test criteria.

As a precautionary measure to ensure the continued safety of tenants, OVH took the decision to remove the cladding from the two blocks. Work began to remove the cladding early on Saturday morning, with staff on-site to ensure residents were fully informed throughout the process.

Work to replace the cladding will commence as soon as is practically possible and in consultation with stakeholders.

Stephanie Williams, who lives in Wren House said: One Vision have been really informative. I’ve had three letters explaining the situation. I’m glad they are doing something about it, and doing it so urgently.”

Roy Williams, Chief Executive – One Vision Housing commented: “Colleagues from OVH together with our partners at Merseyside Fire and Rescue have worked tirelessly over the weekend to ensure works were completed as quickly as possible with the safety of our residents being paramount and at the forefront of our thinking.”

 Cllr Ian Maher, Labour Leader at Sefton Council, said: “Protecting our local communities is of massive importance to us and through this example of partnership working, this matter has been dealt with quickly and efficiently. Residents at both high rise blocks can feel much safer now this work has been carried out.”

 Merseyside Fire & Rescue Service said: “We have been working hard over the weekend with Sefton Council and OVH staff to quickly resolve cladding test failures at Cygnet House and Wren House. We are very pleased that thanks to the effective partnership working, professionalism and dedication of all concerned we have been able to deal with the issues without evacuating the blocks.”

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